SHIPPING & RETURNS
Famica.store Shipping costs
Shipping rates depend on the shipping type selected and the weight / size of the items.
To determine the applicable rate for the items in your cart:
Select Proceed to Checkout
Select or add your shipping address
Select the shipping speed and select Continue
Select a payment method and select Continue
The total cost of packaging and transport will be indicated in the Order Summary
Unless otherwise specified during the order processing channel, Famica.store communicates in case of delay or cancellation of the order.
Return & Exchange Policy
To make a return or a size change it is necessary to enter the order number in the appropriate field and press SEND. A wizard will allow you to choose the products to return and will explain how to prepare the package.
For more details on the procedures, see the Returns & Exchanges Online section
If you need help you can contact Customer Service by phone by calling our customer service, from Monday to Friday, from 9:00 to 18:00; or by email using the form on the contact page.